Legal Notice

This Legal Notice provides information about the business responsible for operating stalderandreid.com and the Stalder & Reid online store.

1. Website Operator

Stalder & Reid is operated by PURA VIDA ECOM SOLUTIONS LTD, a private limited company registered in England and Wales.

Legal business name: PURA VIDA ECOM SOLUTIONS LTD
Company number: 16579115
Registered in: England and Wales
Trading name: Stalder & Reid
Website: stalderandreid.com

2. Registered Office

PURA VIDA ECOM SOLUTIONS LTD
Office 12 Initial Business Centre
Wilson Business Park
Manchester
United Kingdom
M40 8WN

This is the registered office of the company.

The registered office is not a retail store, showroom, customer collection point or public service location.

Stalder & Reid is not open to the public.

3. Contact

For all customer, product, order, delivery, return, refund, warranty, privacy or general enquiries, please contact:

Stalder & Reid Client Services
Email: clientservices@stalderandreid.com

Client Services hours:
Monday to Thursday: 8am–4pm London time
Friday: 9am–3pm London time
Saturday and Sunday: Closed

Client Services is also closed on UK public holidays. Enquiries received outside our opening hours will be handled during the next applicable business period.

4. Returns and Registered Office

Please do not send returns to our registered office unless Stalder & Reid Client Services has specifically instructed you to do so.

Customers wishing to return an eligible order should first contact Client Services and follow the return instructions provided.

Return eligibility, applicable return costs and refund procedures are explained in our Returns & Refund Policy.

5. Nature of Our Business

Stalder & Reid is an online multi-brand watch retailer.

We retail watches from third-party watch brands. References to those brands on our website identify the manufacturer or brand of the products offered for sale.

Stalder & Reid should not be understood as the manufacturer of third-party branded watches offered through our website.

6. Product Information

We take reasonable care to ensure that product descriptions, specifications, manufacturer references, prices and availability information displayed on stalderandreid.com are accurate.

Product specifications apply to the particular watch or manufacturer reference identified on the relevant product page.

Customers should review the applicable product information before completing a purchase.

Where an error in product information is identified, we may correct the information and, where an affected order has already been placed, contact the customer as appropriate.

7. Third-Party Brands and Trade Marks

Brand names, trade marks, logos, product names and other intellectual property belonging to watch manufacturers or other third parties remain the property of their respective owners.

Their appearance on stalderandreid.com does not transfer ownership of those rights to Stalder & Reid or PURA VIDA ECOM SOLUTIONS LTD.

References to third-party brands are used to identify and describe the products offered through our multi-brand retail business.

8. Stalder & Reid Intellectual Property

Unless otherwise stated, original Stalder & Reid website content, including our branding, original written content, graphics, layouts and other original materials, is protected by applicable intellectual property law.

Such material may not be reproduced, distributed, modified or used for commercial purposes without appropriate permission, except where applicable law allows otherwise.

9. Website Information

We take reasonable steps to maintain the accuracy and availability of stalderandreid.com.

However, website information may occasionally require correction or updating because of changes to inventory, product information, pricing, technology or other operational circumstances.

Nothing in this Legal Notice excludes or restricts any statutory rights available to consumers under applicable law.

10. External Websites and Services

stalderandreid.com may contain links to third-party websites or use third-party services, including payment providers, delivery providers and other ecommerce technologies.

Independent third-party websites and services may be subject to their own terms, policies and privacy practices.

11. Customer Policies

Purchases made through stalderandreid.com are also subject to the customer information and policies applicable to the transaction, including our:

• Terms & Conditions;
• Delivery Policy;
• Returns & Refund Policy;
• Privacy Policy; and
• Cookie Policy, where applicable.

These policies should be read together with the information displayed on the relevant product page and during checkout.

12. Consumer Rights

Nothing contained on stalderandreid.com, in this Legal Notice or in our other commercial policies is intended to exclude, restrict or replace any mandatory rights available to consumers under applicable United Kingdom law.

13. Governing Law

This Legal Notice and the operation of stalderandreid.com are subject to the laws of England and Wales, without limiting any mandatory consumer protections that may apply.

14. Company Information

Trading name: Stalder & Reid
Legal entity: PURA VIDA ECOM SOLUTIONS LTD
Company type: Private company limited by shares
Company number: 16579115
Registered in: England and Wales

Registered office:
Office 12 Initial Business Centre
Wilson Business Park
Manchester
United Kingdom
M40 8WN

Website: stalderandreid.com
Email: clientservices@stalderandreid.com

Last updated: August 2026